Hi there,

We are still working on the “Service Error” issue. We thought it was related to the photos on the page, so we tested that overnight by disabling the photos. Unfortunately the issue is still occuring intermittently.

We’ll have another update as soon as we know more. If your gift givers report a problem please ask them to try it on another computer as that seems to work.

Best,

Sara

10:30 pm PDT Update: The photos are back up now. We’ve implemented a system to pinpoint the issue. We’ll continue to post info here as we have it.

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Hi Honeyfunders!

Letting you know about some page errors we’ve been having…

Apparently we’ve gotten too big for our britches! Our database is getting filled up and therefore working more slowly. This causes some pages to display “Honeyfund.com Service Error” because it can’t access the slow database.

Some of you are also getting the “Browser Requirements Page” even when you seem to have the correct browser and settings.

We’re going to be working on these issues tonight and hopefully all will be well by morning. We’ll post updates here.

Best,

Sara & Josh

9:00 pm PDT update: We’re temporarily disabling your beautiful couple photos so we can verify the "Service Error" problem. This should be a temporary fix.

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